The Power of Your Attitude and Mindset

Whether you run a business, are employed by a business or even manage a household, your attitude is such a huge factor in determining your level of success.

I often ask my clients what determines a person’s level of success (and this doesn’t just mean material success). We all know successful people can be either male or female, tall-short, big-small, have a high-level of formal education, or little formal education, and from diverse ethnic and cultural backgrounds.

So, if it’s not physical, academic or cultural factors that determine someone’s success, then what can it be? The answer is fairly obvious… it’s the way that someone thinks, and a large part of this is their ATTITUDE.


Books That Shaped My Thinking

I was quite inquisitive when I was growing up and during my high school and university years I was fortunate enough to read books like “Rich Dad Poor Dad”, “How To Win Friends and Influence People” and “Thick Face Black Heart”. I was always a fairly positive person but these books gave me additional ways to develop my attitude and how I think.

Then, when I started my own business I read further books such as “Think and Grow Rich”, “The 7 Habits of Highly Effective People”, “Winning” (by Jack Welch) and audio CD’s by Jim Rohn. I realised that building a successful business isn’t just about the business strategies and tools – it is just as much about having the right attitude and business mindset. And this is true for every part of our lives, whether it is business, career, relationships or health.


Are You Above Or Below The Line?

Here is a model that I learnt when I first started coaching, and it is a great way to think about your attitude. Is your attitude “above the line” or “below the line”?

Above and Below The Line - The Profit Coach

Above the line we have three words that help describe how we should be behaving and how we really want our team to behave.

  • The first word is Ownership. We really want to be able to take ownership over our actions and what we do in life and the decisions we make. “If it’s going to be, it’s up to me” and it’s all about us taking that ownership.
  • The second word is Accountability. We need to be held accountable for the decisions we make and the actions we take. So, very similar to ownership, but it’s more about understanding that there are repercussions about the activities we do, the actions we take and it’s very important for your team to understand that as well.
  • And the last word that we need to focus on is Responsibility. We are responsible for making a change, for taking us from where we are now to where we want to be, responsible for making improvements, responsible for fixing stuff-ups that are due to decisions we’ve made or that our team has made.

Now below the line, there are three more words that we want to make sure we avoid.

  • The first word is Blame. It’s not about blaming others for things that go wrong. Even when your team does something wrong, it’s not about blaming them. It’s about understanding that you were the one who was responsible for making the decision to hire that person, the one who was responsible for how they got trained and how they settled into work, and how they understood what was required of them. It’s all about taking ownership and not blaming others.
  • The second word is Excuses. Stop making excuses, it’s about taking ownership and getting on with things.
  • And the last word is Denial, which means not being honest with yourself. It’s about being objective, being honest about the situation, being honest about what you need to do and how you need to improve to make things better.

If we are Above the Line then we have control, if we’re Below the Line it’s like things are happening out of our control. Above we say we are Victors and Below we have Victims. Above we get Results and Below there are always Reasons why things are not working out. So, be mindful about your attitude, and remember… our view of the world (and of other people), our words and our attitude will shape our reality and will attract either positive or negative things into our lives. This will then determine our altitude and level of success.

Above and Below The Line - The Profit Coach

Anil Puri
Director, Chan & Naylor Business Coaching